Frequently Asked Questions
Everything you need to know about your Kahoots shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can choose a full refund to your original payment method or an exchange for a different size or style.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
What payment methods do you accept?
Kahoots accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal. We also offer 'Buy Now, Pay Later' through Klarna.
Are your materials ethically sourced?
Yes, we are committed to sustainable fashion. We partner only with manufacturers who adhere to fair labor practices and utilize eco-friendly materials such as organic cotton and recycled polyester whenever possible.
How can I track my package?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.